At Yepone, accessible from yepone.com, protecting your privacy is our utmost priority. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website. By accessing or using our website, you agree to the terms described in this document. If you do not agree with these terms, please do not use our website.

1. Information We Collect

We collect and process the following categories of information:

a. Personal Identification Information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses

b. Payment Information:

  • Credit/debit card details or other payment methods used to process transactions securely.

c. Account Information:

  • Username and password associated with your Yepone account.

d. Usage Data:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of your visit
  • Referring website addresses

e. Cookies and Tracking Technologies:

  • Cookies to improve your experience.
  • Pixels and similar technologies to analyze website traffic.

2. How We Collect Information

We collect your information directly from you when you:

  • Register for an account.
  • Place an order.
  • Subscribe to our newsletter.
  • Contact our support team.

Additionally, we collect some information automatically through cookies, tracking technologies, and third-party analytics tools.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To process and complete transactions.
  • To deliver purchased products, including digital files and gift cards.
  • To communicate with you regarding your orders, inquiries, or promotional offers.
  • To personalize and enhance your user experience on our website.
  • To analyze website traffic and improve our services.
  • To comply with legal obligations and prevent fraudulent activity.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual Obligation: To fulfill orders and provide services.
  • Legitimate Interests: To improve our services and prevent fraud.
  • Consent: When you subscribe to our newsletter or agree to receive promotional emails.
  • Legal Compliance: To adhere to applicable laws and regulations.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party services such as payment processors, hosting providers, and email service platforms to facilitate our operations.
  • Law Enforcement Authorities: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your login details.
  • Track and analyze user activity.
  • Deliver personalized content and ads.

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes and enforce agreements.

When your information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data during transmission.
  • Secure storage of personal and payment information.
  • Regular monitoring of our systems for vulnerabilities.

Despite these measures, no system is entirely secure. By using our website, you acknowledge and accept these risks.

9. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to the processing of your personal data for specific purposes.
  • Portability: Request a transfer of your data to another service provider.
  • Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise your rights, please contact us at privacy@yepone.com. We may request verification of your identity before processing your request.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing them with your personal information.

11. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, along with the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: privacy@yepone.com Address: Saudi Arabia, Alsayad Street, Building No 8860, AlJanadriyah, Riyadh, 13613

Thank you for trusting Yepone. Your privacy matters to us.